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Customer Management Practice is the analyst, advisor and industry network that helps companies turn customers into raving fans. We have a passion for all things customer management, with a focus on Customer Contact and Design & Innovation. Our mission is simple: to deliver market research, events, and communities to all organizations that value customer centricity.
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Customer Contact Week (CCW) Nashville 2025
Premier Customer Contact Event
10/22/2025 - 10/24/2025
Customer Contact Week Orlando 2026
Optimize Customer Experiences with AI
Dates: TBD
Customer Contact Week (CCW) Las Vegas 2026
Premier Customer Contact Event
6/22/2026 - 6/25/2026
Customer Contact Week (CCW) Las Vegas 2027
Premier Customer Contact Event
Dates: TBD



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