Customer Contact Week (CCW) Asia 2024 Customer Contact Week (CCW) Asia 2024 81 days
Asia's #1 Regional Customer Contact Event
7/16/2024 - 7/19/2024
Venue: One Farrer, Singapore, Singapore
Please note ! All dates are subject to changes.
Delivering Value Above and Beyond through Proactive Service in Customer Contact Functions

Against a backdrop of global economic uncertainties, dealing with dynamic customer demand and rapid change in the marketplace pose significant challenges for Customer Contact Functions and Engagement Hubs. The region's Customer Service, Operations and Contact Centre leaders also deal with the added nuance of cultural differences in a centralised hub, making the delivery of seamless service difficult.

The need to deliver added value through this customer engagement hubs has never been greater, as leaders manage a balancing act of investing in growth while dealing with evolving customer demands; and the customer operations team must have sufficient flexibility to scale according to demand and deliver proactive service.

Join us at the 15th Annual Customer Contact Week Asia (CCW) 2024, where we bring together leading contact centre, customer support, customer service, customer operations, and customer care professionals to deliver value above and beyond through proactive service.

Website: https://www.customercontactweekdigital.com/events-customercontactweekasia
Venues
One Farrer Hotel
1 Farrer Park Station Rd, Singapore 217562, Singapore
Singapore
Tel: +65-6363-0101
https://www.onefarrer.com/
Organizers
IQPC Asia
PO BOX 2069, Robinson Road, Singapore 904069, Singapore
Singapore
Tel: +65-6980-6398
https://www.iqpc.com/

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